Meet the AI assistant that prequalifies every lead Learn more
WhatsApp assistant

Follow up where your buyers already are.

preqo sends the exposé, the booking link and friendly reminders on WhatsApp, always after an opt-in. Replies land in the lead history next to calls and e-mails, and the AI assistant can answer for you.

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WhatsApp conversation with Katharina Brenner: after the opt-in she receives the exposé of Quartier Lichtgarten, asks about the balcony and books a viewing on Saturday.
WhatsApp Business
  1. Hello Katharina, thank you for your enquiry about Quartier Lichtgarten. Here is the exposé for the 3 room flats.Exposé Quartier Lichtgarten.pdf
  2. Thank you! Do the flats have a south balcony?
  3. Yes, every 3 room flat from the first floor up has a balcony facing south. Would you like to see one?
  4. Yes, Saturday morning would be great.
  5. Wonderful. Here are the free slots on Saturday:Book a viewing
The problem

E-mails get lost. Calls get missed.

Buyers read WhatsApp within minutes. Most sales teams still use it from private phones.

  • 01

    Exposés unread

    The PDF sits in a spam folder while the buyer waits for information.

  • 02

    Private phones

    Salespeople text buyers from their own phones. Nobody else sees the conversation, and consent is not documented.

  • 03

    Manual reminders

    Someone has to remember to follow up after every enquiry and every viewing.

How it works

WhatsApp as part of your sales process.

Messages go out from your business number, triggered by the pipeline and the AI assistant.

01 · Sequences

Right channel, right moment. E-mail goes out with the call, WhatsApp follows a few minutes later. The sequence stops when an appointment is booked.

Pipeline with follow-up stages: on day 1 e-mail and call, on day 3 WhatsApp with a booking link, on day 7 a last call, then the consultation is booked.

Pipeline of Quartier Lichtgarten with the follow-up stages. Follow-up 1 is due on day 1, follow-up 2 on day 3 and follow-up 3 on day 7. The lead Sabine Krüger moves from stage to stage with e-mail, WhatsApp and calls by the AI assistant until a consultation is booked.

Pipeline · Quartier Lichtgarten
  • E-mail together with the call
  • WhatsApp after a few minutes
  • Booking link included
  • Stops when an appointment is booked
02 · Opt-in

Consent first, then the conversation. The lead confirms the opt-in, then the exposé goes out automatically. Every message is stored on the lead.

Lead detail of Daniel Wolff with contact data, the granted consents and the history of calls and messages.
  • Opt-in with timestamp
  • Exposé sent after the opt-in
  • Replies in the lead history
  • Opt-out stops every message
Features

Everything you need for WhatsApp in sales.

Professional, documented and connected to your pipeline.

  • Your business number

    Connect the WhatsApp Business account of your company instead of private phones.

  • Exposé after opt-in

    The right exposé per project or unit size goes out as soon as the lead confirms.

  • Sequences

    Combine WhatsApp, e-mail and AI calls in one follow up sequence.

  • Three modes

    Reply yourself, send an automatic first message with the exposé, or let the AI assistant prequalify in the chat.

  • One history

    Messages appear in the lead history next to calls, e-mails and notes.

  • Opt-in and opt-out

    Messages only go out with consent. A stop request ends all further messages.

Workflow

Up and running in four steps.

  1. Step 1

    Connect

    Link the WhatsApp Business account of your company through Meta.

  2. Step 2

    Opt-in

    The lead agrees in the funnel or confirms by message.

  3. Step 3

    Send

    Exposé and booking link go out automatically.

  4. Step 4

    Talk

    Replies land on the lead, your team or the AI assistant answers.

Integrations

Connected to the rest of preqo.

WhatsApp is not a separate inbox. It is one channel of your pipeline.

  • WhatsApp BusinessConnected through Meta with the number of your company.
  • ExposésStored per project and unit size, sent on opt-in.
  • CalendarsBooking links show the free slots of your team.
  • PipelineReplies and bookings move the lead to the next stage.
Data protection

Data protection is part of the product.

preqo is built in Germany for the rules of the EU. Our data processing agreements and the list of sub-processors are public.

  • Hosted in Frankfurt

    Database, logins and files run on Supabase in the AWS region eu-central-1. The app runs in the Frankfurt region of Vercel.

  • Consent before every contact

    AI calls, recordings and messages need documented consent. Every consent stores the text version and the time.

  • AI disclosure on every call

    The AI assistant says at the start of every call that it is an AI, in line with the EU AI Act.

  • Rights, audit and deletion

    Roles and row level security separate workspaces. Changes are logged, and deletions are final and documented.

Sub-processorsData processing
FAQ

Questions and answers

Do I need a WhatsApp Business account?

Yes. The module uses the WhatsApp Business account of your company, connected through Meta. Messages go out from your business number.

Can preqo message leads who have not agreed?

No. Messages are only sent after an opt-in, and the opt-in is stored on the lead with the time it was given.

Is WhatsApp included in every package?

WhatsApp is an add-on that you book per workspace. Meta charges its own conversation fees, which appear as usage.

Can the AI assistant reply on WhatsApp?

Yes, in the AI mode. It answers questions about the project, asks your qualifying questions and hands over to a person on request.

Where do the messages appear?

In the lead history next to calls, e-mails and notes, so everyone in sales sees the whole conversation.

What happens when a lead writes stop?

All further messages to this lead stop, and the opt-out is stored on the lead.

Related

Explore more of preqo

Bring WhatsApp into your pipeline.

Start for free or let us show you the WhatsApp assistant in a demo.

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